Chapter 2 of 66 min
Structuring an explanation
A good explanation has a shape. Start with why it matters, give the big picture, then add detail in a logical order, and finish with what to do next.
Key ideas
- People need a reason to listen before they can absorb detail.
- The big picture first gives every detail a place.
- Three main points is a strong default.
Step by step
- 1
Open with why this matters to your listener.
- 2
Give the whole idea in one or two sentences.
- 3
Explain up to three parts in a logical order.
- 4
Close with a summary and one clear action.
Example
A team lead explaining a new process starts with 'this saves each of you two hours a week', outlines the three stages, explains each and ends with what to do on Monday.
Your drill
Plan a two-minute explanation of a process you know using the four steps, then deliver it aloud and time it.
Common mistakes
- Starting with history or background instead of relevance.
- Adding a fourth, fifth and sixth point that dilute the message.
Check yourself
Why give the big picture before details?
Show the answer
It creates a framework so the listener knows where each detail fits.
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