Frequently asked questions
Short answers to the questions people ask before they start.
What is Ruqelo Mastery?
A performance training platform: it measures how you actually perform across six dimensions, trains your weakest areas against your own material, and measures again to prove progress.
How can an AI-based score be deterministic?
Models only judge fixed criteria and quote evidence. The number itself is calculated by versioned application code, so identical judgments always produce the identical score.
Which languages are supported?
English, Arabic, French, Spanish, German, Portuguese, Indonesian and Malay, including full right-to-left Arabic.
What is included in the Free Preview?
You can explore the platform, build a small Library and complete your baseline assessment with a full MASTER report.
Can I cancel at any time?
Yes. Manage or cancel your subscription yourself from your profile; your plan stays active until the end of the paid period.
Is my data used for anything else?
Your data is used to run your training. You can export or permanently delete it at any time.
Is voice training available?
Yes, on Mastery Core (two coach voices) and Mastery Elite (four coach voices): speak your answers or practise live with the voice coach.
Which devices work?
Any modern browser on desktop or mobile. You can also install it to your home screen as an app.