Terms of Service
The agreement between you and Ruqelo LLC for using Ruqelo Mastery. Please read it with care.
Agreement
By creating an account or using Ruqelo Mastery you agree to these terms and to our Privacy notice. If you use Ruqelo Mastery for an organization, you confirm that you may accept these terms on its behalf.
Your account
You must be old enough to enter a binding contract where you live, or have the permission of a parent or guardian. Keep your sign-in secure; you are responsible for activity under your account.
Plans and billing
Paid plans renew automatically every month or year until you cancel. Prices are shown before checkout and taxes may apply. Payments are processed by our payment provider; we never see your full card details.
Allowances and fair use
Each plan includes allowances for AI training sessions, assessments and voice time, shown in your profile. Allowances refresh every billing month and do not roll over. We may limit automated, abusive or shared use beyond normal personal use.
Acceptable use
Do not use the service to break the law, infringe the rights of others, upload material you have no right to use, try to access other accounts, or disrupt or reverse-engineer the service.
Your content
You keep ownership of the materials and answers you add. You allow us to process them only to provide the service to you. You can export or delete them at any time.
AI-generated feedback
Scores, feedback and coaching are produced with AI under a published, versioned rubric. They are training aids, not professional, academic, medical, legal or employment advice, and they can contain mistakes.
Warranties and liability
The service is provided as is. To the extent the law allows, Ruqelo LLC is not liable for indirect or consequential losses, and our total liability is limited to what you paid in the twelve months before a claim. Nothing in these terms limits rights you have under consumer law.
Changes
We may update these terms. We will tell you about material changes in advance; continuing to use the service after they take effect means you accept them. You can cancel at any time.
Contact
Questions about these terms can be sent to Ruqelo LLC.